Privacy Policy

Last updated: May 17, 2026

SynKasa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit synkasa.com or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business details you provide when booking a demo or completing an intake form.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Communications: Messages you send us via email or through our contact forms.
• Chatbot Interactions: Conversations your customers have with SynKasa-powered chatbots, which may include contact information and inquiry details.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process demo bookings and onboard new clients
• Communicate with you about your account or our services
• Send relevant updates or marketing communications (you may opt out at any time)
• Analyze usage to improve the website and chatbot performance
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand how visitors use our site and allow us to remember your preferences. You can control cookies through your browser settings. By using our site, you consent to our use of cookies as described in this policy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party services that help us operate our business (e.g., Google Calendar, email platforms, AI infrastructure providers), subject to confidentiality obligations.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data by contacting us at hello@synkasa.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@synkasa.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@synkasa.com
• Business: SynKasa — Maryland, USA